For regular Support inquiries Hostopia partners can contact the Customer Care Department by the following:

Phone at 1-800-322-9438 (905-673-7575) option 3
Email: support@hostopia.com
Partner Web Interface: https://pwi.24hourwebhostingsupport.com/login.php

High Priority Escalations can be directed to our Partner Relations Group as follows:

Partner Web Interface: https://pwi.24hourwebhostingsupport.com/login.php

Phone: 1-866-679-3743 (905-298-3743)
UK Phone: 800-4700-4700 (001-905-298-3743)
Latin American: 1-913-541-7919

Email:partnerrelations@hostopia.com
Partner Relations Specialists are staffed Monday - Friday 24 hours a day.
For weekends ,after hours and /or Holidays please email both
tsmod@hostopia.com and tsmod2@hostopia.com

For escalations that are not responded to within one (1) hour, please contact:

Technical Support Manager On Duty

Phone: 1-855-624-2619